Want to talk about something that worries you?

Telephone helplines offering advice and support to parents, carers and families who are concerned about or affected by the mental health of a child or young person.

  • YoungMinds parents helpline

    Telephone helpline service for parents and carers in the UK who have a concern about their child's emotional problems or behaviour. Call on 0808 802 5544. Opening hours are 9.30am - 4pm Monday to Friday.


  • Share your story: YoungMinds parents helpline forum

    A safe and supportive space for parents and carers to share their experiences, support each other, and exchange tips on what has worked for them. Talk to other parents online about subjects like depression, school and family problems, behaviour and mental health problems. Find out what strategies they have used, who helped and what got results. Or just get your feelings off your chest in a sympathetic space.


  • SEN National Advice Service

    Contact a Family has launched a new Special Educational Needs advisory service as part of its integrated Helpline/Online service for families. Staffed by experienced SEN advisers it aims to be a one stop shop for parents and other family members caring for a child with SEN, on all education issues. As well as one-to-one telephone support, there are online services for more general advice and guidance, via email, the website, facebook and twitter to enable families to engage with specialist advisors and with each other.


  • SANE - emotional support

    SANE exists to provide emotional support and information to anyone affected by mental illness. There are thre main ways to reach SANE: telephone helpline, email and by using the online support forum.


  • Samaritans

    Samaritans provides confidential non-judgemental emotional support, 24 hours a day for people who are experiencing feelings of distress or despair, including those which could lead to suicide. They offer help by telephone, email, letter and face to face in most branches.


  • National Autistic Society: Parent to Parent Service

    Parent to Parent (P2P) is a confidential telephone support service for parents and carers of an adult or child on the autism spectrum. You can call 0808 800 4106 free from a landline at any time and leave a message (you may be charged for calls from mobile phones). Alternatively you can use the online enquiry service. A volunteer will then phone you back as soon as possible. The volunteers can call at a time that suits you, including evenings and weekends.


  • HOPELineUK (Papyrus - prevention of young suicides)

    HOPELineUK is a specialist telephone helpline service staffed by trained professionals who give non-judgemental support, practical advice and information to: children, teenagers and young people up to the age of 35 who are worried about themselves; anyone who is concerned about a young person. They will listen to you in confidence and try to help you deal with your own suicidal thoughts or cope with someone else who may be feeling this way.


  • Autism Helpline

    Gives impartial, confidential information, advice and support to people on the autism spectrum, their families, professionals, researchers and students. Call 0808 800 4104. Lines are open 10am-4pm, Monday to Friday (free from landlines and most mobiles).



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